Terms and conditions

1. General

Welcome to Mindset Ceramics (“we”, “us”, “our”). We operate this store and website using the Vigbo platform to offer handmade products and related services (the “Services”).

By visiting or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

2. Eligibility & Account Information

You must be of legal age in your place of residence to use our Services.
You agree to provide accurate, complete, and up-to-date information when placing an order and are responsible for all activity under your account.

3. Products

Our products are handmade. Colors, shapes, and finishes may vary slightly due to materials, firing, and screen settings. These variations are not considered defects.

Product descriptions, availability, and prices may change at any time without notice.

4. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order. An order is confirmed only after payment is received and confirmation is sent.

Returns and exchanges are governed exclusively by our Refund Policy.

Products are intended for personal use only, not for resale.

5. Prices & Payments

All prices are shown at the time of purchase. Taxes, shipping, customs, or import duties are not included unless stated otherwise.

You agree to provide valid payment information and authorize us to charge the total amount, including shipping and applicable taxes.

6. Shipping & Delivery

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss and ownership transfer to you once the order is handed over to the carrier.

7. Intellectual Property

All content on this site (texts, images, designs, logos) is owned by Mindset ceramics or its licensors and may not be used for commercial purposes without prior written consent.

8. Third-Party Tools & Links

We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or practices. Use them at your own risk.

9. Shopify Platform

Our store is hosted on Vigbo. All purchases are made directly with Mindset Ceramics. Vigbo is not responsible for any aspect of the sale between you and us.

10. Privacy

Your personal data is processed in accordance with our Privacy Policy and Vigbo’s Privacy Policy.

11. Feedback

Any feedback, reviews, or suggestions you provide may be used by us without compensation or obligation.

12. Errors & Changes

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect.

13. Prohibited Use

You agree not to use the Services for unlawful purposes, to violate laws, infringe intellectual property, distribute harmful software, or misuse the Services in any way.

14. Termination

We may suspend or terminate access to the Services at any time if these Terms are violated.

15. Disclaimer & Limitation of Liability

Our Services and products are provided “as is” and “as available,” without warranties of any kind.

To the maximum extent permitted by law, Mindset Ceramics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

16. Indemnification

You agree to indemnify and hold harmless Mindset Ceramics and Vigbo from any claims arising from your breach of these Terms or misuse of the Services.

17. Governing Law

These Terms are governed by the laws of the jurisdiction where Mindset Ceramics is established.

18. Changes to Terms

We may update these Terms at any time. Continued use of the Services means acceptance of the updated Terms.

19. Contact

If you have any questions about these Terms, contact us at:
Creation.mind.set@gmail.com

Ceramics Mindset s.r.o

Ke Kapslovně 2855/5, 130 00, Praha 3 - Žižkov

IČO: 28662440

DIČ: CZ28662440

Creation.mind.set@gmail.com

+420608700697

Iana Pavlenko